ITINERARY

1. We will meet you at a Cozumel central location (see possible meeting points at important details) to begin your off-road adventure.  
2. We’ll drive towards El Cedral Mayan Village (if you’ve chosen the option with transfer), and here you’ll greet your experienced guide and listen to an informative safety orientation before climbing aboard your all-terrain Xrail Private Vehicle. 
3. You will drive around toward the Jade Cavern Cenote, where you’ll have the time of your life. 
4. There will be enough time to hike through the botanic oasis and take as many pictures as possible. 
5. Now it’s time to get down to the Jade Cavern. Prepare yourself and listen to your guide’s instructions. 
6. After spending time at the cavern, we’ll have to retreat to our Xrail vehicle and start our way back to the meeting point. 
7. Once at the meeting point, the activity concludes, and we hope you had the time of your life with us during this adventure. 

IMPORTANT DETAILS

Duration: 3.5 hours 

Meeting Time: 30 minutes before your departure time 

Meeting Point:  

• Without transfer: at WildTours location  

Alejandrino Cardenas St. at El Cedral 

• With transfer at any alternative meeting points: 

• Wildtours booth at Punta Langosta Pier for Disney, Norwegian Cruise Line, and MCS cruise ships.  
• Wildtours booth at Royal Village for Carnival, Princess, Celebrity, and Royal Caribbean cruise ships.  
• Wildtours booth for passengers from the Ferry Pier, downtown, and mainland. 

Maximum # passengers per tour: 32 passengers. Up to 4 passengers per unit 

Tour operator: Safe Tours Cozumel - Wildtours 

INCLUSIONS & EXCLUSIONS

✅Bilingual guide   

✅2 guides for every 12 passengers on site 

✅All entrance fees and admissions 

✅Bottled water  

✅Helmets, bandanas and goggles 

✅Private vehicle for up to 4 passenger capacity per unit 

❌Gratuity optional 

ADDITIONAL DETAILS

• It is important to be aware that the remaining balance will be charged at the meeting point (preferably in cash). 
• In case of intoxication, being under the influence of drugs, or not respecting the staff and their instructions, we will not allow you to take part in the activity and no refund will be made. 
• IMPORTANT. Wild Tours is committed to protecting the environment and Cozumel’s vast coral reefs; therefore, the use of any type of sunscreen, sunblock, or suntan lotion which could eventually make its way into the ocean is no longer allowed.  
• Maximum weight: 250 LB (113 kg) per passenger 
• Participants must be 10 years old at least. 
• To drive, it is mandatory to be at least 16 years old and have a valid driver´s license. 
• All participants must sign a waiver. 
• All participants must be in good health & physical condition and be self-sufficient to take part in the tour. 
• This excursion is not available for passengers in wheelchairs or with walking difficulties. 

 Recommendations: 

• Closed-toe shoes are mandatory (available for rent) 
• Lockers available for rent 
• We recommend you wear comfortable clothes, a bathing suit, and a long-sleeved UV-filtering shirt.  
• Towels  
• A change of clothes. 
• Bring cash and/or credit cards  
• For safety reasons, no cameras are allowed on the tour 

CANCELLATION POLICY & COVID 19

• FREE cancellation and full refund must be notified within a minimum of 24 hours before your tour time; booking fees cannot be refunded if made less than 24 hours in advance. 
• If you show up under the influence of drugs or alcohol, we will not allow you to participate in the activity and will not issue a refund. 
• If you do not show up at the scheduled meeting time, there will be neither a rescheduling nor refunding. 

With the current global climate, we feel it is necessary to inform potential passengers what we are doing to ensure their safety and decrease the spread of the virus. 

Actions being taken: 

• All of our staff have been fully vaccinated 
• Face masks are needed for staff in public areas 
• Regular temperature checks for staff 
• Staff must wash their hands regularly 
• Hand sanitizer is available for travelers and staff 
• High-traffic areas are sanitized regularly 
• Face masks are required for travelers in public areas 
• Temperature checks for tour participants upon arrival
• Social distancing enforced throughout the activity